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Refund Policy

Last updated November 2, 2026

Summary: 60 days from the ship date · opened and unopened bottles covered · refund of purchase price less shipping · email support for a return authorisation first.

Guarantee window

Every BreathiZen order is covered for 60 days from the date it ships. If this is not the right routine for you, you may return the bottles within that window for a refund of the purchase price.

How to request a refund

  1. Email support@breathizzen.com with your order number and the email used at checkout.
  2. We reply within two business days with a return authorisation and the return address.
  3. Post the bottles (opened or unopened) so the parcel is postmarked within the 60-day window. Return shipping is paid by the customer.
  4. Once received, we issue the refund to the original payment method within 5–10 business days. Original shipping charges, if any, are not refundable.

What is not covered

  • Returns postmarked after the 60-day window
  • Orders placed through unofficial resellers or marketplaces
  • Refund requests without a return authorisation

Damaged or incorrect orders

If your parcel arrives damaged or incorrect, email us within 7 days with a photo and we will replace it at no cost.

Please note: the official guarantee is 60 days. Pages advertising longer windows for this product are not operated by us.